Sibelius 4.1.5 crashes on Mac OS X 10.6.7
Until a week or two ago, I successfully used Sibelius 4.1.5 on my iMac. Suddenly, it started crashing whenever I tried to start a new score. Opening a saved score results in nothing--Sibelius stays open but no score appears. I have installed the compatibility patch to no avail. This is the log that is sent to Apple when Sibelius crashes:
Process: Sibelius 4 [974]
Path: /Applications/Sibelius 4.app/Contents/MacOS/Sibelius 4
Identifier: com.sibelius.Sibelius4
Version: Sibelius 4.1.5 build 105 (4.1.5f105)
Code Type: PPC (Translated)
Parent Process: launchd [87]
Date/Time: 2011-05-23 12:23:55.117 -0500
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 104103 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 397 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 2B5C94C3-2DC7-4057-A746-026924E9763A
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.sibelius.Sibelius4 0xb815ac07 spin_lock_wrapper + 89967
1 com.sibelius.Sibelius4 0xb8179fb4 CallPPCFunctionAtAddressInt + 98620
2 com.sibelius.Sibelius4 0xb80c6b13 0xb8000000 + 813843
3 com.sibelius.Sibelius4 0xb80c0037 0xb8000000 + 786487
4 com.sibelius.Sibelius4 0xb80dd8e8 0xb8000000 + 907496
5 com.sibelius.Sibelius4 0xb8145c1d spin_lock_wrapper + 3973
6 com.sibelius.Sibelius4 0xb801ceb7 0xb8000000 + 118455
Thread 1:
0 libSystem.B.dylib 0x8014309a mach_msg_trap + 10
1 libSystem.B.dylib 0x80143807 mach_msg + 68
2 com.sibelius.Sibelius4 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x801707fd _pthread_start + 345
4 libSystem.B.dylib 0x80170682 thread_start + 34
Thread 2:
0 com.sibelius.Sibelius4 0xb815acc0 spin_lock_wrapper + 90152
1 com.sibelius.Sibelius4 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8b4d8e3a 0 + 2337115706
Thread 3:
0 com.sibelius.Sibelius4 0xb815a8ff spin_lock_wrapper + 89191
1 com.sibelius.Sibelius4 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8b4d62da 0 + 2337104602
Thread 4:
0 com.sibelius.Sibelius4 0xb815a93a spin_lock_wrapper + 89250
1 com.sibelius.Sibelius4 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8af56063 0 + 2331336803
Thread 5:
0 com.sibelius.Sibelius4 0xb815aa8b spin_lock_wrapper + 89587
1 com.sibelius.Sibelius4 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.sibelius.Sibelius4 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aefc706 0 + 2330969862
Thread 6:
0 com.sibelius.Sibelius4 0xb815a8c8 spin_lock_wrapper + 89136
1 com.sibelius.Sibelius4 0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2 com.sibelius.Sibelius4 0xb80c6b13 0xb8000000 + 813843
3 com.sibelius.Sibelius4 0xb80c0037 0xb8000000 + 786487
4 com.sibelius.Sibelius4 0xb80dd8e8 0xb8000000 + 907496
5 com.sibelius.Sibelius4 0xb8145c1d spin_lock_wrapper + 3973
6 com.sibelius.Sibelius4 0xb801ceb7 0xb8000000 + 118455
Thread 7:
0 com.sibelius.Sibelius4 0xb815a93a spin_lock_wrapper + 89250
1 com.sibelius.Sibelius4 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8c06c1f2 0 + 2349253106
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb8179f16 ecx: 0x00000000 edx: 0x00000001
edi: 0x000003ce esi: 0x00000006 ebp: 0xb7fff978 esp: 0xb7fff954
ss: 0x0000001f efl: 0x00000246 eip: 0xb815ac07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x7ec87000
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9D8378E0-1C58-EED8-EA00-F4515B8BE7A3> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <C8925910-B927-968B-4B71-D83A4CEF8646> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.sibelius.Sibelius4 Sibelius 4.1.5 build 105 (4.1.5f105) <CC0F32CD-4587-7C83-03D0-9CFE28A58FB6> /Applications/Sibelius 4.app/Contents/MacOS/Sibelius 4
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[974]: garbage collection is ON
NO CRASH REPORT
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.33 GHz, 8 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: ImageMate 12 in 1 Reader/Writer, 0x0781 (SanDisk Corporation), 0x8989, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
I suspect an update from Apple is causing the problem, but I would rather not have to reinstall my operating system. Does anyone know anything about this?
Process: Sibelius 4 [974]
Path: /Applications/Sibelius 4.app/Contents/MacOS/Sibelius 4
Identifier: com.sibelius.Sibelius4
Version: Sibelius 4.1.5 build 105 (4.1.5f105)
Code Type: PPC (Translated)
Parent Process: launchd [87]
Date/Time: 2011-05-23 12:23:55.117 -0500
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 104103 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 397 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 2B5C94C3-2DC7-4057-A746-026924E9763A
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.sibelius.Sibelius4 0xb815ac07 spin_lock_wrapper + 89967
1 com.sibelius.Sibelius4 0xb8179fb4 CallPPCFunctionAtAddressInt + 98620
2 com.sibelius.Sibelius4 0xb80c6b13 0xb8000000 + 813843
3 com.sibelius.Sibelius4 0xb80c0037 0xb8000000 + 786487
4 com.sibelius.Sibelius4 0xb80dd8e8 0xb8000000 + 907496
5 com.sibelius.Sibelius4 0xb8145c1d spin_lock_wrapper + 3973
6 com.sibelius.Sibelius4 0xb801ceb7 0xb8000000 + 118455
Thread 1:
0 libSystem.B.dylib 0x8014309a mach_msg_trap + 10
1 libSystem.B.dylib 0x80143807 mach_msg + 68
2 com.sibelius.Sibelius4 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x801707fd _pthread_start + 345
4 libSystem.B.dylib 0x80170682 thread_start + 34
Thread 2:
0 com.sibelius.Sibelius4 0xb815acc0 spin_lock_wrapper + 90152
1 com.sibelius.Sibelius4 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8b4d8e3a 0 + 2337115706
Thread 3:
0 com.sibelius.Sibelius4 0xb815a8ff spin_lock_wrapper + 89191
1 com.sibelius.Sibelius4 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8b4d62da 0 + 2337104602
Thread 4:
0 com.sibelius.Sibelius4 0xb815a93a spin_lock_wrapper + 89250
1 com.sibelius.Sibelius4 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8af56063 0 + 2331336803
Thread 5:
0 com.sibelius.Sibelius4 0xb815aa8b spin_lock_wrapper + 89587
1 com.sibelius.Sibelius4 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.sibelius.Sibelius4 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aefc706 0 + 2330969862
Thread 6:
0 com.sibelius.Sibelius4 0xb815a8c8 spin_lock_wrapper + 89136
1 com.sibelius.Sibelius4 0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2 com.sibelius.Sibelius4 0xb80c6b13 0xb8000000 + 813843
3 com.sibelius.Sibelius4 0xb80c0037 0xb8000000 + 786487
4 com.sibelius.Sibelius4 0xb80dd8e8 0xb8000000 + 907496
5 com.sibelius.Sibelius4 0xb8145c1d spin_lock_wrapper + 3973
6 com.sibelius.Sibelius4 0xb801ceb7 0xb8000000 + 118455
Thread 7:
0 com.sibelius.Sibelius4 0xb815a93a spin_lock_wrapper + 89250
1 com.sibelius.Sibelius4 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.sibelius.Sibelius4 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8c06c1f2 0 + 2349253106
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb8179f16 ecx: 0x00000000 edx: 0x00000001
edi: 0x000003ce esi: 0x00000006 ebp: 0xb7fff978 esp: 0xb7fff954
ss: 0x0000001f efl: 0x00000246 eip: 0xb815ac07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x7ec87000
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9D8378E0-1C58-EED8-EA00-F4515B8BE7A3> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <C8925910-B927-968B-4B71-D83A4CEF8646> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.sibelius.Sibelius4 Sibelius 4.1.5 build 105 (4.1.5f105) <CC0F32CD-4587-7C83-03D0-9CFE28A58FB6> /Applications/Sibelius 4.app/Contents/MacOS/Sibelius 4
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[974]: garbage collection is ON
NO CRASH REPORT
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.33 GHz, 8 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: ImageMate 12 in 1 Reader/Writer, 0x0781 (SanDisk Corporation), 0x8989, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
I suspect an update from Apple is causing the problem, but I would rather not have to reinstall my operating system. Does anyone know anything about this?
Thank you, but I believe I have the latest update. (My computer updates automatically and when I manually check it says there are no updates available.) I am suspecting that a recent update is conflicting with Sibelius. Unfortunately, there is no way to roll-back or uninstall updates on a Mac. Hence my comment regarding reinstalling the OS.
Hi, did you ever resolve this? I'm having the exact same issue.
karisofia wrote:Thank you, but I believe I have the latest update. (My computer updates automatically and when I manually check it says there are no updates available.) I am suspecting that a recent update is conflicting with Sibelius. Unfortunately, there is no way to roll-back or uninstall updates on a Mac. Hence my comment regarding reinstalling the OS.