sibelius disaster

Discuss general Sibelius issues here. Get help with Sibelius and Sibelius Support.
stevenschuster
Posts: 15
Joined: Sun Feb 06, 2022 9:54 pm
Sibelius Version: ultimate
Operating System: Mac

Post by stevenschuster » Wed Jan 03, 2024 4:55 am

I can't save the file I made on Sib, I can't shut down my computer because of Sib. I can't close Sib. I am at my (half) wit's end. Help anyone?

Steven


MikeLyons
Posts: 1672
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Wed Jan 03, 2024 10:22 am

1. Are you trying to save the file in a folder for which you do not have permissions?
2. Have you saved the file while you were working on it? If so there will be files in the scores backup folder.
3. Try saving the file into a different folder or onto a different device or into the cloud.
5 what error messages are you getting?
6. Have you accidentally turned on Review mode?
There questions are just the start!
Sib 6.2, 7.5 and 2024.3.1, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 4, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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