Sibelius won't open!!

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TheScriabin
Posts: 17
Joined: Tue Apr 19, 2011 4:31 pm

Post by TheScriabin » Thu May 19, 2011 2:32 pm

Hi, can anyone help?

I cannot open Sibelius at all. I have had a problem for a while now with Sibelius crashing, shutting down and then a message appearing asking whether I wish to retrieve old saved scores. Usually this works but now it won't do anything. Now it continually crashes itself before the score is even opened.

I have no idea what to do..

I am running Sibelius off a Macbook and I'd hardly say my computer is over crowded with data or anything like that. I don't run computer games or download films or anything that is likely to use a lot of memory as I just use the Mac for work.

Any suggestions much appreciated. Pretty desperate to get up and running again!


andyg
Posts: 1727
Joined: Tue Feb 14, 2006 8:55 pm
Sibelius Version: 7.1.3 and 6.2
Operating System: Windows

Post by andyg » Thu May 19, 2011 6:49 pm

Have you checked the FAQ for threads on startup problems on the official Sibelius forum?

On a PC, there are a few incompatibility issues and driver problems to be addressed, but I'm not a Mac user so I have no experience of crashes on that OS.

karisofia
Posts: 5
Joined: Mon May 23, 2011 5:30 pm

Post by karisofia » Mon May 23, 2011 5:47 pm

TheScriabin, have you made any progress on this? I am experiencing a similar problem which I just posted at http://www.sibeliusforum.com/forums/vie ... highlight= in "Technical Issues." Sibelius is still working on a PC laptop.

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