Search found 5 matches

by andrewd
Mon Aug 05, 2019 9:38 pm
Forum: General Sibelius Help
Topic: Unable to open Sibelius after Windows update
Replies: 6
Views: 4453

Re: Unable to open Sibelius after Windows update

I wonder what would have happened had you started from the Sib exe file in the Program folder? Some times desktop icons get corrupted and loose association with the program. Just a thought. Glad you got it going. Thank you Bob. I think the problem is related to the measures Avid took to prevent the...
by andrewd
Mon Aug 05, 2019 9:03 am
Forum: General Sibelius Help
Topic: Unable to open Sibelius after Windows update
Replies: 6
Views: 4453

Re: Unable to open Sibelius after Windows update

If it were me, I'd try a reinstall of the main sib. Don't bother reinstalling the sounds. If this doesn't help, try watching the 'splash screen' to see if you can determine where it is hanging - this information is usually displayed in the bottom LH corner. Thank you Mike. I have just worked out ho...
by andrewd
Sun Aug 04, 2019 9:57 pm
Forum: General Sibelius Help
Topic: Unable to open Sibelius after Windows update
Replies: 6
Views: 4453

Unable to open Sibelius after Windows update

Hi. Looking for urgent help please! I am using Sib 8.4.2.231 with Windows 10. My system is an HP ProBook 450 G2 (64-bit), Intel i7-5500U CPU at 2.40 GHz, 16.0 GB RAM. I have an SSD with 250 GB free. I have just had a Windows update, KB4023057; 2.61.0.0. It was quite a major one, and included several...
by andrewd
Mon Dec 10, 2018 6:29 pm
Forum: General Sibelius Help
Topic: Sibelius has deactivated
Replies: 2
Views: 1806

Re: Sibelius has deactivated

Thank you andyg. I should have explained I was saving to the cloud at the time. However I will try this other group.
by andrewd
Mon Dec 10, 2018 3:11 am
Forum: General Sibelius Help
Topic: Sibelius has deactivated
Replies: 2
Views: 1806

Sibelius has deactivated

Hi! I have used Sibelius for many years and now work with 8.4.2. It has suddenly deactivated for no obvious reason. It was trying to save a file but my internet went down, possibly during the save process. I then got a grey screen and a message to say there was no response. When I tried to re-open S...