Treble clef printing

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GKo
Posts: 3
Joined: Mon Aug 01, 2022 10:56 pm
Sibelius Version: 2021.2
Operating System: Mac

Treble clef printing

Post by GKo » Mon Aug 01, 2022 11:10 pm

There seems to be an installation problem with Sibelius. Printed treble clefs are filled in/fat (see attachment). Changing toner cartridges didn't solve it. Exporting as a graphic (pdf or png) and then printing worked just fine. Any suggestions?
Attachments
Fat treble clef.jpg
Fat treble clef.jpg (7.54 KiB) Viewed 74 times
HS Band & Choir Director

Re: Treble clef printing

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MikeLyons
Posts: 1412
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2021.12/7.5/6.2
Operating System: Windows

Re: Treble clef printing

Post by MikeLyons » Tue Aug 02, 2022 6:35 am

IIRC, this issue emerged some time ago as a Mac font issue.

Maybe this will help? https://www.sibelius.com/cgi-bin/helpce ... me=#756515
Sib 6.2, 7.5 and 2022.5, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

GKo
Posts: 3
Joined: Mon Aug 01, 2022 10:56 pm
Sibelius Version: 2021.2
Operating System: Mac

Re: Treble clef printing

Post by GKo » Tue Aug 02, 2022 11:49 pm

Thank you for the suggestion. I reinstalled Sibelius with no improvement. The thread at least highlights the problem. I've printed fine for 7 years and now this problem arises. I didn't notice airprint being used until I looked at the driver - "HP Color LaserJet MFP M477fdn-Airprint." I certainly don't want to have to export every print job to pdf for a print. Still searching.
HS Band & Choir Director

MikeLyons
Posts: 1412
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2021.12/7.5/6.2
Operating System: Windows

Re: Treble clef printing

Post by MikeLyons » Wed Aug 03, 2022 5:12 am

Can you not force Sib to use a different printer driver? What happens if you set the system default driver to a PS or native driver? If you think this is Airprint, then report it to Apple.
Sib 6.2, 7.5 and 2022.5, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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