Deactivate an older version

Use this forum for all hardware and technical related issues (i.e. sound cards, etc.).
jones484
Posts: 1
Joined: Thu Sep 29, 2022 3:57 pm
Sibelius Version: Ultimate
Operating System: Mac

Post by jones484 » Thu Sep 29, 2022 4:03 pm

Hi all,

Trying to deactivate an older, knackered PC but having no luck. Following the instructions in Avid Link and entering the Licence section but still not working.... Banging me head against a brick wall....

Any help that someone can give, would be great

Many thakns

Dyfed


MikeLyons
Posts: 1612
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2021.12/7.5/6.2
Operating System: Windows

Post by MikeLyons » Thu Sep 29, 2022 9:15 pm

You need to contact Avid directly. Try either ingrid.guce@avid.com or justin.tokke@avid.com directly and explain the situation.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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