Deregister Sibelius

Use this forum for all hardware and technical related issues (i.e. sound cards, etc.).
mbewig
Posts: 2
Joined: Tue Oct 28, 2014 2:35 pm

Post by mbewig » Tue Oct 28, 2014 2:53 pm

Hello folks,

I want to install Sibelius 7.5 on an other computer but I am not able to deregister Sibelius 6 so that my license gets free. Can anyone help me?

Btw.... sorry for my english


bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Tue Oct 28, 2014 6:31 pm

I don't believe Sibelius 6 counts as one of your two Sibelius registrations. Although the rules have changed slightly for 7.5.

What happens when you try to deactivate 6?

As I understand it, you used to be able to have Sib 7 and 6 on two computers at the same time. But now you can have two 7.5 installations, but only one of a previous version. or something like that.

You can email Avid for better information.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

mbewig
Posts: 2
Joined: Tue Oct 28, 2014 2:35 pm

Post by mbewig » Wed Oct 29, 2014 11:40 am

If i try to deregister Sibelius 6 it says: "Sibelius cant be deregsitert because of a problem. This Sibelius stays licensed"... No comment about the problem. Tried any account (Administrator and student) for deregistration.
We have Sibelius 7.5 as an Update and 7 licenses on one serial.

I will try to contact Avid about it.

Thx

bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Wed Oct 29, 2014 12:36 pm

Let us know how it turns out.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

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