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Reinstalling Sibelius 6- "unspecified error"

Posted: Wed Sep 21, 2016 1:17 pm
by bonesurfer
Hi all,

I had to reformat my Mac which was previously running Sibelius 6 totally fine. Once reformatted with the latest OS I tried to open Sibelius 6 and just got an error message saying "unspecified error". I deleted Sibelius then reinstalled it and same result.

What should I do?

Any help is greatly appreciated.

Re: Reinstalling Sibelius 6- "unspecified error"

Posted: Thu Sep 22, 2016 1:27 am
by KJ_Palmer
Sounds like it may be a registration/activation or other technical issue. You should go to the support help desk at Avid.com and they should be able to help resolve the problem.

Re: Reinstalling Sibelius 6- "unspecified error"

Posted: Thu Sep 22, 2016 1:35 pm
by bobp
If you reinstalled Sibelius from time machine or some other backup, it may not work. Try installing from your Sibelius disc or download it from your Avid account.