Font bug makes most of score disappear

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helpmeplease
Posts: 1
Joined: Thu Mar 16, 2017 11:09 am
Sibelius Version: 8
Operating System: Windows

Post by helpmeplease » Thu Mar 16, 2017 11:16 am

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I was alt tabbed when it happened, but I came back to find all note heads and clefs and so forth missing. The lyrics flicker in and out of visibility if I zoom in.

Apparently all the font symbols are gone? Even though they are all viewable in windows fonts.

I have deleted them and installed Scorch, and deleted them and installed a trial version of sibelius 7. No dice.

I exported it to xml and sent it to a friend, who could open it just fine in Sibelius 7. However when I open it (or open any file, new or old) I'm greeted with the same problem. Oh, and I can play it and all the music plays in the midi just fine. So the save file is fine.

I'm also unable to switch the fonts - there's no symbols in any of the packages, at least in sibelius's eyes.

Anyone know what to do?


bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Sat Mar 18, 2017 1:56 pm

I suppose you could try to repair Sibelius from Control panel/Programs and features. Or delete Sibelius ( though not the Sounds) and reinstall.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

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