When Sibelius is opened, all other sounds are disabled

Use this forum for all hardware and technical related issues (i.e. sound cards, etc.).
Tarun
Posts: 1
Joined: Sun Mar 10, 2019 3:47 pm
Sibelius Version: 19.1
Operating System: Windows

When Sibelius is opened, all other sounds are disabled

Post by Tarun » Sun Mar 10, 2019 3:54 pm

Hello,
currently I have the problem that when Sibelius is opened, all other sounds, such as YouTube or Audacity do not work. Youtube wont even load the video. This is really painful when Im writing music with recordings I made, because I cant here my recording when Sibelius is opened. I already tried reinstalling Sibelius... didnt work.
Thanks for any help.

Re: When Sibelius is opened, all other sounds are disabled

by Sponsor

Forum Sponsor
 

MikeLyons
Posts: 573
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2019.9/7.51/6.2
Operating System: Windows

Re: When Sibelius is opened, all other sounds are disabled

Post by MikeLyons » Sun Mar 10, 2019 5:56 pm

If Sibelius is using an ASIO driver, it is likely to be single client, which means you won't be able to play sound from other applications at the same time.

Either
1. Use a different driver (MME, DS) for the soundcard or
2. See if ticking "Release when Sibelius is in the background" makes a difference.
Sib 6.2, 7.5 and 2019.9, Windows 10, 32GB RAM, 8TB 7200RPM Storage, 2TB SSD Note Performer 3, EWQLSO, EWQLSC, Harmony Assistant and some others.

Post Reply