When Sibelius is opened, all other sounds are disabled

Use this forum for all hardware and technical related issues (i.e. sound cards, etc.).
Tarun
Posts: 1
Joined: Sun Mar 10, 2019 3:47 pm
Sibelius Version: 19.1
Operating System: Windows

Post by Tarun » Sun Mar 10, 2019 3:54 pm

Hello,
currently I have the problem that when Sibelius is opened, all other sounds, such as YouTube or Audacity do not work. Youtube wont even load the video. This is really painful when Im writing music with recordings I made, because I cant here my recording when Sibelius is opened. I already tried reinstalling Sibelius... didnt work.
Thanks for any help.


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sun Mar 10, 2019 5:56 pm

If Sibelius is using an ASIO driver, it is likely to be single client, which means you won't be able to play sound from other applications at the same time.

Either
1. Use a different driver (MME, DS) for the soundcard or
2. See if ticking "Release when Sibelius is in the background" makes a difference.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

JPMilli7
Posts: 1
Joined: Mon Jun 15, 2020 8:18 pm
Sibelius Version: 2020.6
Operating System: Windows

Post by JPMilli7 » Mon Jun 15, 2020 9:05 pm

This was very helpful! Thank you!

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