Can't deactivate sibelius 2018
Posted: Tue Apr 09, 2019 8:41 am
Hi,
I'm moving my Sibelius 2018 from one PC to another but am unable to deregister Sibelius from the "old" PC.
I've successfully installed on the new PC but I think it means one of my 2 licences is stuck on the "old" PC which is not good for the future.
When I go to Sibelius file-help and press the "deactivate" button all that happens is it goes back to the home page.
If I go back to the help page it sits there saying it is still active.
Avid application manager won't start. It reports "cannot proceed because MSVCP120.dll was not found".
I've deinstalled and reinstalled in and the ms visual c++ libraries but it just wont start.
The PC is a Lenovo T430 running win10. Sibelius is 2018.6 build 1755
So any idea how I can get the copy on my old pc deactivated so I still have 2 licences usable.
Thanks
I'm moving my Sibelius 2018 from one PC to another but am unable to deregister Sibelius from the "old" PC.
I've successfully installed on the new PC but I think it means one of my 2 licences is stuck on the "old" PC which is not good for the future.
When I go to Sibelius file-help and press the "deactivate" button all that happens is it goes back to the home page.
If I go back to the help page it sits there saying it is still active.
Avid application manager won't start. It reports "cannot proceed because MSVCP120.dll was not found".
I've deinstalled and reinstalled in and the ms visual c++ libraries but it just wont start.
The PC is a Lenovo T430 running win10. Sibelius is 2018.6 build 1755
So any idea how I can get the copy on my old pc deactivated so I still have 2 licences usable.
Thanks