Sibelius 6 will not re-install on Mac now
Posted: Thu Jul 04, 2019 9:21 am
I have been using Sibelius for 10+ years and until recently had version 6.2 installed & working on my Mac with OS Mojave. Unfortunately I had to replace the hard drive and chose to replace a HDD with an SSD. Sibelius will not now install with an error "Error: 150000 (ERR_AUTH_GENERAL) “.
Avid are not at all interested in sorting out the problem, just stating
"If your computer OS is not compatible with Sibelius it means that it has not been tested to use with the software. It might work, it also might not work. But if you're going to have any issues, Since it's not within the recommended hardware then, it will not be supported."
I had had the warning that my computer was not optimised, but Sibelius worked perfectly.
Anybody have any thoughts on how to sort this, or am I going to have to change to Dorico because Avid are not interested in their customers
Avid are not at all interested in sorting out the problem, just stating
"If your computer OS is not compatible with Sibelius it means that it has not been tested to use with the software. It might work, it also might not work. But if you're going to have any issues, Since it's not within the recommended hardware then, it will not be supported."
I had had the warning that my computer was not optimised, but Sibelius worked perfectly.
Anybody have any thoughts on how to sort this, or am I going to have to change to Dorico because Avid are not interested in their customers