Score won't play back anymore...

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zicktom
Posts: 65
Joined: Wed Nov 05, 2014 10:41 pm

Post by zicktom » Tue Nov 07, 2023 2:42 am

I don't know what I did wrong, but when I open a score that I've created, an announcement comes up that says, "This score uses the playback configuration 'General Midi (basic)". Do you want to switch to that configuration now?"

At this point I never know what to do. But when I make a decision, Yes or No, it seems to be the wrong one. It won't play back anymore.

Or maybe that announcement has nothing to do with why it won't play back. I'm so confused!!


MikeLyons
Posts: 1696
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Tue Nov 07, 2023 9:15 am

Open the file, say no to the warning. Go into play-->playback devices-->audio engine options. Check if your normal playback device is listed. If not, this coukd be a device driver/sound card issue.
Make sure your drivers are up-to-date according to the manufacturer's website.
If this doesn't help, post the score here as a zip file.
Sib 6.2, 7.5 and 2024.3.1, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 4, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

zicktom
Posts: 65
Joined: Wed Nov 05, 2014 10:41 pm

Post by zicktom » Wed Nov 08, 2023 11:30 pm

Thanks! Saying no to the warning worked!!

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