print resolution in osx 10.4

[Ali B]

Hi All

I have sibelius 4 demo and G7 demo

Is there any way to force the sibelius 4 demo (and therefore, presumably, the full version)
to print with decent resolution in os x tiger 10.4.8
G7 demo has a 'force resolution' option on the G7 page of the print dialogue, which works nicely
but in Sibelius4 demo cannot find this in the anywhere in the print dialogue.

preview and save to pdf have the problem too, so presumably not my printer drivers.
In preview the page looks fine if you zoom right in, looks pants if you don't.
If I save pdf as postscript, then open in preview and print, it works - but is longwinded.


what's the trick?

thanks
Al

[dspreadbury]

Sibelius 4 uses a different (newer) printing technology than G7, and no longer requires the 'Substitute resolution' option. If you're having problems printing from Sibelius 4, you should contact our technical support team directly.

[Ali B]

Thanks for replying

I did email directly to prehelpUK@sibelius.com as it suggests in the reference guide.

and got the reply below, so it's probably lost in the post!
who should I send to?

thanks

Al


From: postmaster@sibelius.com
Subject: Auto: printing in osx tiger sib4 vs G7 issue
Date: 29 January 2007 4:13:19 pm GMT
To: xxxxxxxxxxxxxx!

Hello,

Thank you for your email to Sibelius Software. Unfortunately, you addressed
your email to an address that does not exist on this server.

Your email has been automatically forwarded onto a member of our staff,
who will hopefully be able to assist you shortly. However, the fact that
this mail was wrongly addressed may mean that it takes longer than usual to
process your request.

Thank you for your time.

[dspreadbury]

Try sibhelpUK@sibelius.com. I'll alert our system administrators that prehelpUK@sibelius.com is bouncing.

[Ali B]

thank you!
email sent.