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Sibelius 7 won't run on new machine

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Sibelius 7 won't run on new machine

Postby caedmon » Mon Apr 22, 2019 10:16 pm

Hi

I installed Sibelius 7.1.3 on a Windows 10 laptop.
Whenever I try to run it, a dialogue appears referring to updates.
A check shows that I am using the latest version.

But every time I try to run Sib 7 this dialogue reappears and no matter which option I choose
Sibelius 7 fails to open.

Any pointer would be gratefully received.
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Re: Sibelius 7 won't run on new machine

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Re: Sibelius 7 won't run on new machine

Postby MikeLyons » Tue Apr 23, 2019 9:21 pm

Please take a screenshot of the message so we can see the exzct wording and any error code.
Sib 6.2, 7.5 and 2019.1, Windows 10, 8MB RAM, 7TB 7200RPM Storage, Note Performer 2, EWQLSO, EWQLSC, Harmony Assistant and some others.
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Re: Sibelius 7 won't run on new machine

Postby caedmon » Wed Apr 24, 2019 12:10 pm

Hi

There is no error code, simply an error,
by which the same choices come up time after time on a pop-up screen in an endless loop;
- do you want to check for updates
- reminder in 90 days
- never

Regardless of which choice is made Sibelius 7 stops loading.
caedmon
 
Posts: 7
Joined: Mon Oct 17, 2011 6:41 pm

Re: Sibelius 7 won't run on new machine

Postby pianowillbebach » Wed Apr 24, 2019 4:38 pm

I had the same problem on a previous Windows 10 machine. I had purchased Sibelius and it was supposed to let me install on two devices (this would have been the second). I ended up just purchasing a new copy.
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Re: Sibelius 7 won't run on new machine

Postby bobp » Fri Apr 26, 2019 2:21 am

Where are you guys buying sib 7?
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop
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Re: Sibelius 7 won't run on new machine

Postby caedmon » Fri Apr 26, 2019 9:59 am

I bought mine from a re-seller in St Andrews, Scotland, but that was several years ago now.
Is buying a new copy possible still, or is it all subscription now?
caedmon
 
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Re: Sibelius 7 won't run on new machine

Postby pianowillbebach » Mon Apr 29, 2019 1:21 am

You can buy a copy off of ebay, or just look up sibelius 7 on Google and then click the "shopping" tab to find sellers.
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Re: Sibelius 7 won't run on new machine

Postby bobp » Mon Apr 29, 2019 1:41 am

Yes, but do you know you are getting both licences?
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop
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