Sibelius 7 won't run on new machine

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caedmon
Posts: 7
Joined: Mon Oct 17, 2011 6:41 pm

Post by caedmon » Mon Apr 22, 2019 10:16 pm

Hi

I installed Sibelius 7.1.3 on a Windows 10 laptop.
Whenever I try to run it, a dialogue appears referring to updates.
A check shows that I am using the latest version.

But every time I try to run Sib 7 this dialogue reappears and no matter which option I choose
Sibelius 7 fails to open.

Any pointer would be gratefully received.


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Tue Apr 23, 2019 9:21 pm

Please take a screenshot of the message so we can see the exzct wording and any error code.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

caedmon
Posts: 7
Joined: Mon Oct 17, 2011 6:41 pm

Post by caedmon » Wed Apr 24, 2019 12:10 pm

Hi

There is no error code, simply an error,
by which the same choices come up time after time on a pop-up screen in an endless loop;
- do you want to check for updates
- reminder in 90 days
- never

Regardless of which choice is made Sibelius 7 stops loading.

pianowillbebach
Posts: 17
Joined: Fri Mar 29, 2019 5:36 pm
Sibelius Version: 6
Operating System: Windows

Post by pianowillbebach » Wed Apr 24, 2019 4:38 pm

I had the same problem on a previous Windows 10 machine. I had purchased Sibelius and it was supposed to let me install on two devices (this would have been the second). I ended up just purchasing a new copy.

bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Fri Apr 26, 2019 2:21 am

Where are you guys buying sib 7?
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

caedmon
Posts: 7
Joined: Mon Oct 17, 2011 6:41 pm

Post by caedmon » Fri Apr 26, 2019 9:59 am

I bought mine from a re-seller in St Andrews, Scotland, but that was several years ago now.
Is buying a new copy possible still, or is it all subscription now?

pianowillbebach
Posts: 17
Joined: Fri Mar 29, 2019 5:36 pm
Sibelius Version: 6
Operating System: Windows

Post by pianowillbebach » Mon Apr 29, 2019 1:21 am

You can buy a copy off of ebay, or just look up sibelius 7 on Google and then click the "shopping" tab to find sellers.

bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Mon Apr 29, 2019 1:41 am

Yes, but do you know you are getting both licences?
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

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