sibelius crashes when importing xml from logic pro 10.4

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wilsto
Posts: 1
Joined: Fri Apr 20, 2018 9:23 am
Sibelius Version: Ultimate
Operating System: Mac

Post by wilsto » Sat Apr 28, 2018 9:24 am

I'm trying to export xml files from Logic Pro 10.4.0 and import them into Sibelius 8.7.2, which before the latest update of Logic (10.3.3) worked easily, but now Sibelius crashes whenever I try to import the xml file.


bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Sat Apr 28, 2018 2:45 pm

This sounds like something that might need to be reported to Avid.
In the mean time, try all the usual things. Turn off your computer, then turn it back on (this is better than a restart only). If the xml still fails try a midi instead, just to see if import works at all.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sun Apr 29, 2018 7:00 am

If I have problems with xml, it's usually because the file is compressed or the wrong version. Correction involves importing the file into MuseScore and re-exporting it to xml then Sibelius will usuall accept it.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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