printing

Discuss general Sibelius issues here. Get help with Sibelius and Sibelius Support.
hilary
Posts: 1
Joined: Sat Jun 30, 2018 3:07 pm
Sibelius Version: 7.5
Operating System: Windows

Post by hilary » Tue Jul 03, 2018 2:05 pm

Sibelius is not connecting with my printer and I cannot print or email a score. This has happened recently and the printer is functioning normally. a computer engineer has been unable to solve the problem which is obviously a bit crucial.


MikeLyons
Posts: 1668
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Tue Jul 03, 2018 3:37 pm

If you are on Windows 10, there is an issue with the current release (1803) where it causes problems when programs which use a certain kind of font outline try to print. If you export to pdf and then use adobe reader to print that you will be able to print out.

This issue is entirely a Windows issue, not a Sibelius one.

If you are on a mac, then I can't help.
Sib 6.2, 7.5 and 2024.3.1, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 4, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

pencar
Posts: 7
Joined: Sat Aug 25, 2018 1:00 am
Sibelius Version: Ultimate

Post by pencar » Sat Aug 25, 2018 1:35 am

I could not find my answer on this forum so am starting a new post but hope I am in the correct place? I have printed my conductors score and all 18 parts but am having a lot of trouble with the flute (attached). The second line gets cut off in the last bar. I have tried to adjust the bar width but no luck. All other instruments print fine.
Another problem on the flute and a couple other instruments is multi bar rests are not coming up.The flute for instance has 24 single bar rests.
I am using Sibelius ultimate on Windows 10.
Hope someone can help.
Noeleen

MikeLyons
Posts: 1668
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sat Aug 25, 2018 7:02 am

you can't attach sib files here. you can email it to me and i'll take a look.
Sib 6.2, 7.5 and 2024.3.1, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 4, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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