Cannot download Sibelius files

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Brushy88
Posts: 1
Joined: Sun Feb 03, 2019 2:54 am
Sibelius Version: Sibelius
Operating System: Windows

Post by Brushy88 » Sun Feb 03, 2019 3:00 am

Hi

I am currently studying A224 Inside Music with the Open University who use Sibelius software as part of online teaching. On the OU website for the course I cannot download Sibelius files from it as an error message keeps coming up saying "virus detected" and the download is deleted. This is really strange as I've never had a problem downloading anything from the OU and of course it is a trusted website. I have Mcafee firewall and a good internet connection. Can anyone please help.


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sun Feb 03, 2019 8:47 am

Macafee is the worst possible choice of AV with Sibelius. They simply do not play well together.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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