Discuss general Sibelius issues here. Get help with Sibelius and Sibelius Support.
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Gregoire
- Posts: 1
- Joined: Thu Jul 11, 2019 6:25 pm
- Sibelius Version: sibelius
- Operating System: Windows
Post
by Gregoire » Thu Jul 11, 2019 6:31 pm
Hello, i've had sibelius since 2016 and i'm changing computers, the old one had multiple battery and keyboard problems.
However, when i enter my activation id to the new one, it just says that there is too many computers that have the license.
Anyone knows how to deactivate the license from the old computer ?
Thanks in advance
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bobp
- Posts: 1182
- Joined: Thu Dec 27, 2012 12:53 am
Post
by bobp » Thu Jul 11, 2019 8:52 pm
In Sibelius, go to File/Help. You can have it installed on several computers, but only activated on two at the same time. Sounds like you need to track down the other activated copy.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop