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Video export fails

Posted: Sat Nov 02, 2019 3:52 pm
by saravdw
I have Sibelius 8.4.2, have been running this for a couple of years on my laptop now. About a year and a half ago I added Noteperformer. I have been exporting videos without any problems, but since I updated my macbook to Catalina, I can't export to video anymore. Export to audio still works. I tried different files but all of them fail.

Re: Video export fails

Posted: Sun Nov 03, 2019 2:24 am
by bobp
As I understand it, Catalina messes with all kinds of things. 32 bit apps being a major problem. I have no idea why video fails for you. It may be something that you have to wait for Apple to fix.

Re: Video export fails

Posted: Sun Nov 03, 2019 9:41 am
by MikeLyons
Catalina is 64bit only. Any 32bit apps or components will not run. Or, at least, not reliably. This is an Apple [spit] thing.

Re: Video export fails

Posted: Sun Nov 03, 2019 3:14 pm
by saravdw
Sibelius 8 is 64 bits though. All the other functions run smoothly. I said goodbye to Finale 2014 (still used it to open old files) when upgrading, but this is not something I was prepared to give up...

Re: Video export fails

Posted: Sun Nov 03, 2019 9:16 pm
by MikeLyons
I have 2019.4 and have no issues in exporting videos from sib. However I'm on Windows.