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anthonyschulz
Posts: 1
Joined: Wed Aug 19, 2020 4:00 am
Sibelius Version: Ultimate
Operating System: Mac

Post by anthonyschulz » Wed Aug 19, 2020 4:06 am

Hi,
I have been getting the attached error message when attempting to open some student submissions. I have the latest version of Sibelius as do my students. Can you help resolve?
Thanks.
Anthony
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MikeLyons
Posts: 1668
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Wed Aug 19, 2020 8:18 am

AFAIK, this message ONLY appears if the file has been saved in a later version. Check with the student what version they have worked on this file with Sib 7.5, say).

There is a possibility of corruption, especially if they have been working on a 'thumb drive' without properly going through the procedure to safely remove it.
Sib 6.2, 7.5 and 2024.3.1, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 4, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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