Problems printing Sibelius PDF in Acrobat

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PamM
Posts: 1
Joined: Sat Sep 19, 2020 7:24 pm
Sibelius Version: Ultimate
Operating System: Mac

Post by PamM » Sat Sep 19, 2020 7:35 pm

Hi,
Has anyone had a problem of missing symbols when they print their Sibelius-generated PDF files?
On Mac 10.14 I have missing noteheads, some clefs, and some letters in text. Lines, accents, dynamics are OK. On a previous score, open noteheads were missing but solid noteheads appeared, with plenty of scattered letters missing in text directions. I'm using the Opus fonts Antique Olive for titles, and the default Times Roman for annotations.

I thought it must be a font embedding problem, but the files print correctly from Apple Preview, from Sibelius, and from the default printing option on another Windows computer. I just learned that I can Print As Image from Acrobat and at 600dpi the quality is good. I've tried the default printing on an HP and an Epson printer.

Any thoughts on why this is happening?
Thanks,
Pam


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