Can't login to Avid Link

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jwilki41
Posts: 1
Joined: Mon Oct 05, 2020 9:18 pm
Sibelius Version: 8
Operating System: Windows

Post by jwilki41 » Mon Oct 05, 2020 9:21 pm

Hello,

I can't login to Avid Link to activate the Sibelius Ultimate subscription I have already purchased. I try and login, it loads for about 3 minutes, then says 'an error occurred' with nothing else. I have tried uninstalling/reinstalling Avid link and Sibelius, clearing the cache of Avid link, running Avid link as administrator, and restarting my computer. Nothing works. I am running Windows 10. Thanks so much for your help.

Jacob


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