Ultimate on second computer

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chuckpuckett
Posts: 40
Joined: Sun Mar 16, 2014 9:44 pm
Sibelius Version: 7.5.1
Operating System: Windows

Post by chuckpuckett » Tue Oct 13, 2020 9:11 pm

I think I've been down this particular rabbit hole before, but my memory is not what it used to be.

I have Ultimate/Perpetual.
Can it be installed and registered on a second computer?
I fear the answer is no, but my sense of justice and fairplay (not to mention precedent) screams out "That can't be right!"
Chuck Puckett
Against stupidity, the gods themselves strive in vain.
I don’t want to steal the show. I only want to borrow it for a while.


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Wed Oct 14, 2020 6:30 am

You can install Sibelius on as many computers as you like, but you can only have 2 licenses active at any one time.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

chuckpuckett
Posts: 40
Joined: Sun Mar 16, 2014 9:44 pm
Sibelius Version: 7.5.1
Operating System: Windows

Post by chuckpuckett » Wed Oct 14, 2020 1:03 pm

That has definitely always been true. I have 7.x on two computers, no problem.
Sibelius Ultimate seems to be a horse of a different color. I can’t get it to register on a second computer.
The Avid web site is ambiguous on the matter. For everything up to version 8, it definitely states that the two computer paradigm is in place. For Ultimate, I can’t find a definitive statement
Chuck Puckett
Against stupidity, the gods themselves strive in vain.
I don’t want to steal the show. I only want to borrow it for a while.

andyg
Posts: 1727
Joined: Tue Feb 14, 2006 8:55 pm
Sibelius Version: 7.1.3 and 6.2
Operating System: Windows

Post by andyg » Fri Oct 16, 2020 6:43 pm

Is your Ultimate a completely new purchase or did you upgrade from 7? If the latter, that might well explain why you can't add another activation. You can only have two copies active. If you have an active 7 and an active Ultimate, that's all you'll be able to do.

chuckpuckett
Posts: 40
Joined: Sun Mar 16, 2014 9:44 pm
Sibelius Version: 7.5.1
Operating System: Windows

Post by chuckpuckett » Fri Oct 16, 2020 6:58 pm

So I just need to upgrade the other 7 version? When I tried that, Avid would not let me enter the activation code I already had, nor attempt to get another for that computer.
Chuck Puckett
Against stupidity, the gods themselves strive in vain.
I don’t want to steal the show. I only want to borrow it for a while.

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