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ragazzi
Posts: 4
Joined: Sun Jul 17, 2016 6:21 pm
Sibelius Version: 7
Operating System: Windows

Post by ragazzi » Wed Sep 08, 2021 8:54 am

When I open a score, Sibelius open also another Sibelius window (a copy of the primary) inside the primary window. The extra window is frozen, but first is OK. Anyone experienced this?


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Wed Sep 08, 2021 2:35 pm

Never seen this before. Have you restarted your machine recently? If this doesn't fix it, send me an email with the file so I can check if it does it on my system.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

ragazzi
Posts: 4
Joined: Sun Jul 17, 2016 6:21 pm
Sibelius Version: 7
Operating System: Windows

Post by ragazzi » Sun Sep 12, 2021 12:59 pm

Hi. After several restarts and a few days, the problem disappeared. Very strange. The screen shot is too big to attach.

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