uninstall Sibelius ultimate demo

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bonkmp
Posts: 5
Joined: Fri Sep 17, 2021 4:52 am
Sibelius Version: 8
Operating System: Mac

Post by bonkmp » Tue Sep 28, 2021 2:01 am

I've been using Sibelius 8.2 and down loaded the demo for Sibelius ultimate. I want to uninstall the demo and revert to 8.2. It appears that the demo over wrote the earlier version. Thank you, Marty


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Tue Sep 28, 2021 6:46 am

First, you need to de-register the demo version through Avid link and then completely remove it using your OS's uninstall.

Then re-install Sib 8.2 from your My.Avid account. There will be an issue with registration, so once installed, open a case with avid registration support at https://avid.secure.force.com/Support/R ... seCreation.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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