Registration issues

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andoor
Posts: 2
Joined: Thu Dec 21, 2023 8:34 pm
Sibelius Version: 2023.6
Operating System: Mac

Post by andoor » Thu Dec 21, 2023 8:43 pm

If have Sibelius open and idle for several hours, I often get a message that my copy of Sibelius is not registered and I'm put into "read-only" mode. The only remedy seems to be to register again in AvidLink, then quit and restart Sibelius. I have a perpetual license. Running Sibelius Ultimate 2023.6 on Monterrey. Anyone else experience this? It's annoying!
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andyg
Posts: 1736
Joined: Tue Feb 14, 2006 8:55 pm
Sibelius Version: 7.1.3 and 6.2
Operating System: Windows

Post by andyg » Fri Dec 22, 2023 5:33 pm

I think you'd find a full discussion in a thread (or two!) on the official Sibelius chat page - http://www.sibelius.com/cgi-bin/helpcen ... ?groupid=3

IIRC, this is a Mac issue, and the simplest solution was not to leave Sibelius open in that way. Not 100% certain. But someone on that forum will know, I'm sure!
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andoor
Posts: 2
Joined: Thu Dec 21, 2023 8:34 pm
Sibelius Version: 2023.6
Operating System: Mac

Post by andoor » Sat Dec 30, 2023 10:57 pm

Thanks for the reply. I could not find the relevant thread in the chat page, but I will take your for it that this is a known issue that we have to live with.
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