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no playback, no sound

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no playback, no sound

Postby avarellDalton » Wed Feb 21, 2018 2:22 pm

sometimes older scores (all made in sib.7.5) I reopen to edit don't playback, altough the screen show sound were loading up at opening the score. in best case 1 instrument is sounding. restarting the computer doesn't help, restarting the configuration doesn't help.
what went wrong?
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Re: no playback, no sound

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Re: no playback, no sound

Postby bobp » Wed Feb 21, 2018 3:50 pm

One of the things that can cause this is having an audio or video player open.
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Sibelius 7.5, W10,i5,16 GB ram,desktop
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Re: no playback, no sound /playback out of tempo

Postby avarellDalton » Mon Mar 12, 2018 1:41 pm

none of these.
second problem arose recently: "tempocalibration" In playback some instruments (it differs from piece to piece) are not just on time on the beat: they come some microseconds later, or don't follow the drumpart. I hear "padam" in stead of "bam" if you know what I mean. very annoying.
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Re: no playback, no sound

Postby MikeLyons » Mon Mar 12, 2018 4:28 pm

Check that your soundcard drivers are up to date. Also make sure you are using decent hardware. If you are on Windows, they seem to be determined to make us buy newer soundcards!

Also, see what latency you are getting. Are you using an ASIO or WASAPI driver for your sounds? this can make a huge difference.
Sib 6.2, 7.5 and 8.5, Windows 10, 8MB RAM, 7TB 7200RPM Storage, Note Performer 2, EWQLSO, EWQLSC, Harmony Assistant and some others.
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Re: no playback, no sound

Postby cunha » Mon Aug 27, 2018 6:30 pm

I have a Sibelius first,windows 7 ultimate 32 bits,M-audio delta 2496.I did a upgrade to windows 10 and it not worked so I have formatted and came back to windows 7.Now I have no sound.The mixer shows that it is working and the notes I play are in score but I don't have no sound.I have tried everything but no sucess.Any idea please.Thanks
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Re: no playback, no sound

Postby MikeLyons » Mon Aug 27, 2018 7:16 pm

If the mixer faders are showing activity, then sibelius is sending audio data. It is most likely going awry in Windows.

Usual suspects:

Wrong device selected under playback->Audio Engine options
Wrong device selected in Windows device manager
Outdated device drivers. Don't trust windows to tell you. It often lies. Go to the manufacturer's website and get the latest drivers from there.
Sib 6.2, 7.5 and 8.5, Windows 10, 8MB RAM, 7TB 7200RPM Storage, Note Performer 2, EWQLSO, EWQLSC, Harmony Assistant and some others.
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Re: no playback, no sound

Postby JosephDyer » Wed Aug 29, 2018 8:49 pm

verify your sound card is working and see if a video on your computer will play the audio, or go to a site like vimeo and play a video there and see if the sound comes through.
I tried phenq https://theskinnyvibes.com/phenq-reviews-and-results/ check reviews
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Re: no playback, no sound

Postby MatthewKollman » Fri Sep 07, 2018 10:38 pm

cunha wrote:I have a Sibelius first,windows 7 ultimate 32 bits,M-audio delta 2496.I did a upgrade to windows 10 and it not worked so I have formatted and came back to windows 7.Now I have no sound.The mixer shows that it is working and the notes I play are in score but I don't have no sound.I have tried everything but no sucess.Any idea please.Thanks


Some of you may have confronted this issue sooner or later – there is no solid in Windows 10/8/7. In the event that you are confronting such a Sound is missing issue, this instructional exercise may enable you to determine the issue. Before you start, simply guarantee that you have connected to every one of the links appropriately and that you have not quieted the speakers by botch.
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Re: no playback, no sound

Postby bobp » Sun Sep 09, 2018 11:48 pm

cunha,

Double check Mike's list.

I see there are no windows 10 drivers for your 2496. Some folks claim success with the W7 drivers. The 2496 is quite old and was discontinued some time ago. That doesn't mean it's no good. It is a sad fact that something brand new today can be worthless tomorrow.
Since you've gone back to it, make sure you have the latest drivers for W7.

Something else to keep in the back of your mind. I think that even Sibelius First might be pushing the limits of a 32 bit system.
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Sibelius 7.5, W10,i5,16 GB ram,desktop
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