Playback issues in 2019.5

Discussion of playback and midi issues go here.
TheGCU
Posts: 2
Joined: Fri Jun 07, 2019 9:28 pm
Sibelius Version: 2019.5
Operating System: Windows

Playback issues in 2019.5

Post by TheGCU » Fri Jun 07, 2019 9:35 pm

I'm running Sibelius 2019.5 on a Windows 7 machine, and I'm having issues with playback in a score. I just can't get the audio to play back. It works fine with General Midi, but not with Sibelius Sounds. Audio works in other scores however, and I can't figure out why. Playback settings are identical. If anyone has any ideas it'd be greatly appreciated.
Attachments
Example - with audio.zip
Here's a score with working playback.
(220.38 KiB) Downloaded 27 times
Example - no audio.zip
Playback doesn't work on this score even though playback settings are identical to the working score
(249.37 KiB) Downloaded 26 times

Re: Playback issues in 2019.5

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bobp
Posts: 1174
Joined: Thu Dec 27, 2012 12:53 am

Re: Playback issues in 2019.5

Post by bobp » Sat Jun 08, 2019 6:53 pm

If you wouldn't mind exporting as a 7.5 Sib file, I'd be happy to take a look.

Did you generate the score that doesn't work, or did it come from somewhere else? Even though it doesn't play back within Sibelius, what happens when you try to export and audio file? Is there sound if you click on a note? Is the mixer volume up? Just shots in the dark without a file I can open. Even then,if it plays on my system it may not help you much. We'll see.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

TheGCU
Posts: 2
Joined: Fri Jun 07, 2019 9:28 pm
Sibelius Version: 2019.5
Operating System: Windows

Re: Playback issues in 2019.5

Post by TheGCU » Mon Jun 10, 2019 6:30 pm

I've put them in Sib 7.5 format for you. I generated all the scores. When I export the audio, the no audio doesn't play and the with audio does play. Volume mixer is up, no sound when clicking on notes.
Attachments
Example - with audio Sib 7.5.zip
(215.17 KiB) Downloaded 29 times
Example - no audio Sib 7.5.zip
(243.57 KiB) Downloaded 27 times

bobp
Posts: 1174
Joined: Thu Dec 27, 2012 12:53 am

Re: Playback issues in 2019.5

Post by bobp » Mon Jun 10, 2019 9:41 pm

The fourth WW line plays starting at m 46, But not for the rest of the time.
Seems as though these are part of the same score. Which is first? If the no audio score is second, whatever is causing the problem could be at the end of the part that works. If I switch lite sounds, then everything plays. Though not with quite the correct sound.
When I copy the 1st 15 measures of the piano part into a new score, It plays.
That's all I've got so far.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

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