Playback stopped working

Discussion of playback and midi issues go here.
Saggarguy
Posts: 1
Joined: Sun Jan 22, 2017 2:37 am
Sibelius Version: 7.5
Operating System: Windows

Post by Saggarguy » Sun Jan 22, 2017 2:46 am

I downloaded 7.5 a while ago, with a Windows 10 operating system. Playback has always worked. Now there is no sound. I've gone to the Playback Devices location and tried every Configuration option and every Audio Engines option. No sound ever comes from the Test button. Please help.


bobp
Posts: 1182
Joined: Thu Dec 27, 2012 12:53 am

Post by bobp » Sat Feb 04, 2017 10:45 pm

If you upgraded to W10 from another OS, make sure you have compatible audio drivers installed.
Bob Porter
Sibelius 7.5, W10,i5,16 GB ram,desktop

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