Distorted sound in regular playback

Discussion of playback and midi issues go here.
GambaBun
Posts: 2
Joined: Wed Aug 01, 2018 11:41 pm
Sibelius Version: 8.5.1
Operating System: Mac

Post by GambaBun » Thu Aug 02, 2018 12:13 am

I have Sibelius 8.5.1 and have always just used the built-in sounds, which are adequate to my needs.

I use a MacBook Pro, with OS 10.13.6

Starting just a few days ago the sounds have become horrible - fuzzy and distorted. I haven't changed anything, but suddenly it is un-listenable. Of course my free Sibelius help (from when I upgraded to 8.5) just ran out a few weeks ago.

Any ideas?


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Thu Aug 02, 2018 5:13 am

When was the last time you did a full restart of your Mac? Restarting should be the first point of call for any sibeius issues - especially if they are related to sound.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

GambaBun
Posts: 2
Joined: Wed Aug 01, 2018 11:41 pm
Sibelius Version: 8.5.1
Operating System: Mac

Post by GambaBun » Thu Aug 02, 2018 10:37 am

Dang! I thought I had done that since the problem arose, but clearly I hadn't, because that fixed it.
Sigh. Sorry to have bothered you all.

MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sat Aug 04, 2018 7:21 pm

No charge! :-)
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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