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sound

Posted: Sat Apr 06, 2019 6:30 pm
by bobbol
I've had playback sound for a long time; now I don't have it any more; what do I chk first?

Re: sound

Posted: Sat Apr 06, 2019 10:44 pm
by bobp
Well, we need to know what version of Sibelius you are running on what OS.

But in general you can start by restarting your computer. Then check what audio driver you are using. You can find how to do that in the Audio Engine Options portion of your manual.

Re: sound

Posted: Sun Apr 07, 2019 1:03 am
by bobbol
ver 7.1.3 mac OS 10.10.5

Re: sound

Posted: Fri Apr 12, 2019 11:33 pm
by bobp
Did you check the things I mentioned? I assume sound works otherwise, music and video.

Re: sound

Posted: Sun Apr 14, 2019 7:18 pm
by bobbol
thx Bob looks like DLSMusicDevice plays back the little song software boot but nothing else

Re: sound

Posted: Tue Apr 16, 2019 11:32 pm
by bobp
That's a wave file, so it will play when a sib file won't. What has changed on your computer in the last two weeks? I confess I don't recall how to fix this on a mac. But it does happen. You might need to ask on the official Sibelius forum page through AVID.