Buffer Size Stuck at 8

Discussion of playback and midi issues go here.
DonMeta
Posts: 1
Joined: Sun Aug 11, 2019 12:20 pm
Sibelius Version: Ultimate
Operating System: Windows

Post by DonMeta » Sun Aug 11, 2019 12:24 pm

Hey!

I'm currently running Sibelius Ultimate on my new PC (Windows 10 64 bit) through a focusrite Scarlett 6i6 interface,
and playback seems very choppy. To fix this I went to the audio engine options to increase the buffer size, but I found the only option to be 8. Like, there's NO other listed options. The ASIO Control Panel is currently set to 256 as is everywhere else I could think of. Am I missing something or doing something wrong? Changing the other settings doesn't unlock other options. My PC should be easily capable of handling at least 512, so I'm confused.

Thanks in advance!


MikeLyons
Posts: 1668
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sun Aug 11, 2019 1:36 pm

I have a 2i4 and the issue is the same. Change the buffer size in the actual scarlett provided app. A word of caution, do not change the smaple rate to anything other than 44100.

See attached.
Attachments
asio buffer.png
asio buffer.png (91.01 KiB) Viewed 4023 times
Sib 6.2, 7.5 and 2024.3.1, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 4, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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