Sibelius Failed to start in ReWire mode

Discussion of playback and midi issues go here.
dsuihdfaa
Posts: 3
Joined: Sun May 03, 2020 3:24 pm
Sibelius Version: Sibelius First
Operating System: Windows

Post by dsuihdfaa » Sun May 03, 2020 3:35 pm

When I start Sibelius, I get an error - Image, but when i go to do what it says, I cannot find the "Clean Up" Button.


Here is a picture of my audio engine options - Image.



When I try to use sibelius, pressing play does nothing as the green line does not move and no music plays.
Thanks in advance


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sun May 03, 2020 7:57 pm

OK, try this.
1. Close Sibelius down and make sure it's not running in the background
2. Navigate to C:\Users\[your name]\AppData\Roaming\Avid\Sibelius
3. Move the folder PlogueEngine elsewhere and rename it to something different (anything will do as long as you can find it again afterwards.
4. Restart Sibelius.

If that didn't work get back to me.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

dsuihdfaa
Posts: 3
Joined: Sun May 03, 2020 3:24 pm
Sibelius Version: Sibelius First
Operating System: Windows

Post by dsuihdfaa » Mon May 04, 2020 7:16 am

Thanks for your reply. I have done as you suggested but it still gave me the same error. I have also tried reinstalling Sibelius entirely, but that also did not help.

dsuihdfaa
Posts: 3
Joined: Sun May 03, 2020 3:24 pm
Sibelius Version: Sibelius First
Operating System: Windows

Post by dsuihdfaa » Mon May 04, 2020 8:57 am

I have now solved the issue by deleting the contents of the APPDATA/AVID/COMMON folder.

MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Mon May 04, 2020 9:36 am

Glad you got it sorted.
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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