Sibelius Sounds 7 stops working in Ultimate 2020.12

Discussion of playback and midi issues go here.
Doug793
Posts: 1
Joined: Tue Jan 19, 2021 2:10 am
Sibelius Version: ultimate 2020.12
Operating System: Windows

Post by Doug793 » Wed Jan 20, 2021 10:50 pm

Since I upgraded from Sibelius Ultimate 2020.6 to 2020.12, Sibelius Sounds 7 stops working in new scores. Initially, sounds will play as I am entering notes and playing them back. After about 10 minutes, it stops working. No sound on note input. No sound on playback.

I checked to see the Sibelius 7 Sounds is selected as the playback device. In the audio engines options, everything appears to be the same in files that were created pre 2020.12 that still play. Not every pre 2020.12 file I have opened will playback.

What should I look for next? Thanks for your help!!


MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Thu Jan 21, 2021 8:25 am

It would help if we knew your OS and version. Also, do you have the absolute, latest version of the sounds with the bass clarinet patch?
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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