Machine Hangs and Crashes Trying to Find Playback Device
Posted: Sat Feb 20, 2021 9:53 pm
I am trying to get my daughter's Sibelius 7.5.1 on a Windows 10 Dell Machine. She had been using it on a MAC for years, but because of her disability acquired since she first got it, it needs to run on a windows machine.
When launching Sibelius, the splash screen sits and sits while trying to find the playback device. It finally gives up and opens. Of course no sound plays back. So I follow instructions I found online to select another playback device through the preferences/config screens. When trying to execute the search, nothing happens. It just hangs and hangs and I am guessing it is crashing as I have to manually stop the process(es). I have uninstalled/reinstalled three times and it does not help.
System Specs: Dell - Inspiron 17" 7000 2-in-1 Touch-Screen Laptop - Intel Core i7 64bit - 16GB ram - 500GB Solid state drive - Nvidia GeForce MX250 video card
Yes I know it is unsupported on Windows 10, but I know it will work and I am not ready to drop a whole bunch more money for software she already has a perpetual license for.
Any thoughts or suggestions?
When launching Sibelius, the splash screen sits and sits while trying to find the playback device. It finally gives up and opens. Of course no sound plays back. So I follow instructions I found online to select another playback device through the preferences/config screens. When trying to execute the search, nothing happens. It just hangs and hangs and I am guessing it is crashing as I have to manually stop the process(es). I have uninstalled/reinstalled three times and it does not help.
System Specs: Dell - Inspiron 17" 7000 2-in-1 Touch-Screen Laptop - Intel Core i7 64bit - 16GB ram - 500GB Solid state drive - Nvidia GeForce MX250 video card
Yes I know it is unsupported on Windows 10, but I know it will work and I am not ready to drop a whole bunch more money for software she already has a perpetual license for.
Any thoughts or suggestions?