can't play back thru headphones on Mac

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tomfuller
Posts: 67
Joined: Sat Feb 12, 2011 1:46 pm

Post by tomfuller » Sun Mar 21, 2021 8:23 pm

I'm trying to play a Sibelius composition through my Mac's headphone jack, and it won't. Mac audio preferences>output is set for External Headphones. However, the sound comes through the Mac's built-in speakers, regardless of what preference I set. Other sounds, such as mp3s, come through the headphones. Only Sibelius does not. This is a recent development. What gives? Using Sibelius Ultimate, Version 220.12 build 3117 and Mac 11.2.3 Tnx. --Tom in Texas
Tom Fuller
IAM - International Adventure Ministries


zapsax
Posts: 2
Joined: Sat Mar 05, 2022 1:28 pm
Sibelius Version: 2021.12
Operating System: Mac

Post by zapsax » Sat Mar 05, 2022 1:35 pm

Hi,
I'm having the exact same problem.
I'm running the latest sib. trial version 2021.12
MacBookPro - 2020

Did you find a solution?

Thanks

zapsax
Posts: 2
Joined: Sat Mar 05, 2022 1:28 pm
Sibelius Version: 2021.12
Operating System: Mac

Post by zapsax » Sat Mar 05, 2022 1:54 pm

Found it


Play/Setup/Audio Engine Options/External Headphones

Restart

MikeLyons
Posts: 1631
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2024.3.1/7.5
Operating System: Windows

Post by MikeLyons » Sat Mar 05, 2022 3:41 pm

Two things:
1.Always restart your machine after adding new hardware.
2. Always add new output hardware BEFORE starting Sib. I know that say you don't have to, but this is Avid we're talking about!
Sib 6.2, 7.5 and 2023.6, Windows 11, 32GB RAM, 16TB 7200RPM Storage, 2TB SSD, Note Performer 3.3.2, EWQLSO, EWQLSC, Harmony Assistant and some others. mike@mike-lyons.co.uk

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