Audio Engine Error: Bad settings No playback or active device

Discussion of playback and midi issues go here.
Lorient
Posts: 4
Joined: Tue Apr 13, 2021 11:16 am
Sibelius Version: 8.1

Post by Lorient » Mon Jun 07, 2021 4:49 pm

Hi

I have been running Sibelius 8.1 on a Windows 10 desktop successfully for over 2 years. However I now have a sound problem, basically there is no sound from Sibelius.

On start up I get an error message Audio Engine Error: Bad settings

When I go to Playback devices there are none active and Sibelius player or any device is not available.

Repair and clean up are greyed out on auido engine options

Screenshots are attached

All other sounds such as Windows Media Player, iTunes, Youtube etc. are working ok.

The only thing I have changed recently is I bought a new monitor which is installed but I have kept the same soundbar.

Any help would be greatly appreciated please.

Many thanks
Start up.png
Start up.png (124.88 KiB) Viewed 7811 times
Playback devices.jpg
Playback devices.jpg (60.57 KiB) Viewed 7811 times
audio engine.jpg
audio engine.jpg (95.88 KiB) Viewed 7811 times


Fastel
Posts: 10
Joined: Thu Oct 22, 2009 7:11 am

Post by Fastel » Wed Aug 18, 2021 10:09 am

Same here... my Interface (M-Audio Delta) is surprisingly not ... detected? All other programms are running normal. Mediaplayers, youtube, DAWs. I have connected a second Interface - its up and running but not detected by sibelius.

The only thing I did was changing my DAW Audio-options from 41.800 to 48.000. I remembered because all my system sounds were muted and I fixed that more or less randomly. But it works finde. Just Sibelius does not accept my Interfaces...

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