Audio Engine Error: Bad settings No playback or active device
Posted: Mon Jun 07, 2021 4:49 pm
Hi
I have been running Sibelius 8.1 on a Windows 10 desktop successfully for over 2 years. However I now have a sound problem, basically there is no sound from Sibelius.
On start up I get an error message Audio Engine Error: Bad settings
When I go to Playback devices there are none active and Sibelius player or any device is not available.
Repair and clean up are greyed out on auido engine options
Screenshots are attached
All other sounds such as Windows Media Player, iTunes, Youtube etc. are working ok.
The only thing I have changed recently is I bought a new monitor which is installed but I have kept the same soundbar.
Any help would be greatly appreciated please.
Many thanks
I have been running Sibelius 8.1 on a Windows 10 desktop successfully for over 2 years. However I now have a sound problem, basically there is no sound from Sibelius.
On start up I get an error message Audio Engine Error: Bad settings
When I go to Playback devices there are none active and Sibelius player or any device is not available.
Repair and clean up are greyed out on auido engine options
Screenshots are attached
All other sounds such as Windows Media Player, iTunes, Youtube etc. are working ok.
The only thing I have changed recently is I bought a new monitor which is installed but I have kept the same soundbar.
Any help would be greatly appreciated please.
Many thanks