Instruments Window does not shrink

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jl27
Posts: 2
Joined: Thu Jan 30, 2020 11:36 pm
Sibelius Version: First
Operating System: Windows

Instruments Window does not shrink

Post by jl27 » Thu Jan 30, 2020 11:46 pm

Hi there, I am having an issue with the "add/remove instruments" window. I can shrink/expand the window horizontally but not vertically. When I move my mouse in any direction after clicking on the top edge, the entire window jets downwards offscreen. If I manage to drag the window back up, is still the same size. The window is bigger than my screen so I can't apply any changes. Is there a way to solve this? Thanks.

Re: Instruments Window does not shrink

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MikeLyons
Posts: 655
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2019.9/7.51/6.2
Operating System: Windows

Re: Instruments Window does not shrink

Post by MikeLyons » Fri Jan 31, 2020 8:09 am

Is this on Windows or Mac?
Do you have a hi-res monitor using Windows scaling factor?
Sib 6.2, 7.5 and 2020.1, Windows 10, 32GB RAM, 8TB 7200RPM Storage, 2TB SSD, Note Performer 3.1, EWQLSO, EWQLSC, Harmony Assistant and some others.

jl27
Posts: 2
Joined: Thu Jan 30, 2020 11:36 pm
Sibelius Version: First
Operating System: Windows

Re: Instruments Window does not shrink

Post by jl27 » Fri Jan 31, 2020 3:33 pm

MikeLyons wrote:
Fri Jan 31, 2020 8:09 am
Is this on Windows or Mac?
Do you have a hi-res monitor using Windows scaling factor?
This is on Windows. I was able to somewhat solve the issue by opting to override high DPI scaling behavior on Sibelius, so I can now view the entire window at once. I'm not sure why it would fly offscreen previously, but I see now that the window was already at its minimum vertical length when it was still too large for my screen before I changed the settings.

MikeLyons
Posts: 655
Joined: Fri Jun 24, 2016 7:20 pm
Sibelius Version: Ult. 2019.9/7.51/6.2
Operating System: Windows

Re: Instruments Window does not shrink

Post by MikeLyons » Fri Jan 31, 2020 5:20 pm

There was a fix for this on the official Sibelius site. Apparently it affects all users with a 4K screen.
Sib 6.2, 7.5 and 2020.1, Windows 10, 32GB RAM, 8TB 7200RPM Storage, 2TB SSD, Note Performer 3.1, EWQLSO, EWQLSC, Harmony Assistant and some others.

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